GOOD Stuff
/ May 29, 2008 10 COMMENTS

I realize The Chatter already covered it this week, but I would be remiss if I didn’t give a shout out to all of the charitable accomplishments and initiatives being undertaken recently. First of all, it’s been a month since the eBay Foundation launched the Community Gives campaign that asks Community members and eBay employees…

Ink Comment Subscription
/ May 29, 2008 2 COMMENTS

All, You’ve asked for it (well, some of you have), so here you go. Starting today, in addition to being able to subscribe to the blog posts, you’ll also be able to subscribe to the RSS feed for Comments on eBay Ink. From the left-hand side of the homepage of Ink, in the “Recent Comments”…

Catching up with the Nomad
/ May 28, 2008 0 COMMENTS

Three weeks ago I profiled Rebecca Campbell (aka “The Nomad”) before she set off on her 33-day trip around the world. In the first half of her trip around the world, Rebecca has: – Traveled over 45,000 miles – Visited 22 airports, taken 11 flights (90% of them long haul)… That’s a flight every 1.72…

We have the technology… Better, Stronger, Faster
/ May 27, 2008 24 COMMENTS

Tomorrow will mark 8 weeks since we turned the blog on. In that time I’ve heard great feedback on what is working, great feedback on what could be improved (and also some feedback questioning whether my parents were married when I was born). All in all, a lively two months. I wanted to alert you…

Online Classified Information
/ May 23, 2008 9 COMMENTS

There has been a lot of discussion over the past few weeks about the redacted complaint made public by eBay regarding its lawsuit with Craigslist and, more recently, with Craigslist’s lawsuit with eBay filed last week. I have been approached by a number of Ink readers and employees at eBay asking me why I have…

Knowing Where You Stand
/ May 19, 2008 370 COMMENTS

In an AB Post today regarding changes in eBay Marketplace policies, John McDonald, Sr. Director of US Trust & Safety said the top-line reasoning behind these changes is to “create more choice and selection for buyers and make it easier for them to find what they’re looking for. Second, these policy changes add flexibility, convenience…

Feedback on Feedback to Feedback
/ May 16, 2008 732 COMMENTS

All, Thanks again for your kind words and emails. Sorry for the delay in getting this to you. As promised, I managed to spend time with Brian Burke this week and he tackled a lot of the follow-up questions that came through from the “Accountability” post written last week. The following follow-up questions and answers…

Shop now… Pay Later
/ May 15, 2008 21 COMMENTS

Today, PayPal announced that PayPal Pay Later is now available on eBay.com for most purchases where PayPal is a payment option. For a limited time, buyers who pay with Pay Later can make no payments for 90 days for any purchases between $50 and $199. Chris George, from PayPal’s financial product team, wrote a post…

The Arrest of Vladuz: A Team Effort
/ May 14, 2008 14 COMMENTS

On Wednesday, May 14, a joint press conference was conducted by General Inspector of Romanian Police, Questor Gheorghe Popa; Directorate for Investigation of Organized Crime and Terrorism (DIICOT), Codrut Olaru; and eBay VP & Chief Information Security Office, Dave Cullinane regarding the the arrest of Vlad Duiculescu (“Vladuz”). The press conference was an opportunity for…

Some things were said, not all of them were printed…
/ May 9, 2008 45 COMMENTS

A month ago, eBay Australia announced its Safe Payment Initiative, and the story was covered here on Ink – generating a lot of discussion. Earlier today, the Associated Press published a story titled “eBay mulls PayPal only payments”. Along with my colleagues here and in Australia, we talked with the reporter about this story and…