CPSC Grants 1 Year Stay of Testing and Certification Requirements for Certain Products
/ January 30, 2009 1 COMMENTS

Thanks to @KEVIN for alerting me to the news. Scott Wolfson also confirmed this evening that the U.S. Consumer Product Safety Commission voted unanimously (2-0) to issue a one year stay of enforcement for certain testing and certification requirements for manufacturers and importers of regulated products, including products intended for children 12 years old and…

eBay Rights Owner Summit
/ January 29, 2009 2 COMMENTS

Here’s one I missed last week. Sandwiched in between eBay’s earnings announcement and the inauguration of the 44th president of the United States, eBay hosted a closed door Summit in New York for some key rights owners, who are some of the most proactive members of eBay’s VeRO program (the program in which eBay partners…

The CPSC Takes Questions from eBay Community
/ January 28, 2009 19 COMMENTS

I wrote a post back in December regarding eBay banning deadly products and included a conversation I had with U.S. Consumer Product Safety Commission (CPSC) spokesperson, Scott Wolfson. Since that post a number of emails have come in regarding the Consumer Product Safety Improvement Act due to go into effect on February 10, 2009. So…

eBay Makes FORTUNE’s “100 Best Companies to Work For” Ranking for 2nd year in a row
/ January 26, 2009 5 COMMENTS

eBay was listed as one of FORTUNE‘s 2009 100 Best Companies to Work For. The company came in at #83. It is the second year in a row that eBay made the coveted list. “We are delighted to once again be recognized by Fortune as one of America’s best places to work,” said eBay Inc….

eBay Inc Reports Fourth Quarter and Full Year 2008 Results
/ January 21, 2009 22 COMMENTS

eBay reported financial results for its fourth quarter and year ended, 12/31/08, this afternoon. Fourth quarter revenue was $2.04 billion – a year-over-year decrease of 7% (or $145 million). Non-GAAP EPS was down about 9% to $0.41. Although the Q4 revenue was within the quarterly guidance set, it does represent eBay’s first negative quarter. Visit…

eBay Item Holds Explained
/ January 16, 2009 53 COMMENTS

I’ve received a few emails in recent weeks asking me to talk about PayPal holding payments from transactions on eBay. I’ve even received a couple of emails asking me whether or not PayPal’s policy changed with regard to “eBay item holds.” As a result, I decided to spend some time with Monroe Labouisse, director of…

Barack Obama Making History on eBay too
/ January 15, 2009 8 COMMENTS

No one ever thought it would happen in our life time. There was speculation that this country was even ready for it. Now, after months of anticipation, deliberation and pontification we are a few days away from a moment years in the making. A moment that some would have thought impossible just a few years…

eBay Community Gave $36 Million in 2008
/ January 15, 2009 3 COMMENTS

I’ve got your stimulus package right here… If you needed any further proof that the community of eBay buyers and sellers goes above and beyond the call of duty you need look no further than the announcement our of eBay earlier this morning. According to the news, eBay sellers and buyers gave a record $36…

NRF Ranks eBay Customer Service in the Top 20
/ January 13, 2009 11 COMMENTS

According to the fourth annual NRF Foundation/American Express Customers’ Choice survey, eBay is ranked #14 overall for customer service in 2008 (down 1 from #13 in 2007). The NRF is the same organization that back in September claimed that selling on the Internet is so addictive, people are getting hooked and satisfying their addiction by…

eBay Updates for Sellers: Feedback Removal, Paperless Payments, & Listing reminders
/ January 8, 2009 7 COMMENTS

VP of Seller Experience, Dinesh Lathi, has provided a number of selling-related updates and reminders for folks over on the eBay AB. Update to Feedback Removal Policy – Customs Fees Many of our cross-border sellers have asked for help when they receive a negative/neutral Feedback rating because they wouldn’t mark an item as “gift” in…