Meeting eBay users face-to-face never gets old, always inspires & is the reason I have one of the best jobs in Silicon Valley. Fact. #eBay15
/ August 31, 2010 0 COMMENTS

Meeting eBay users face-to-face never gets old, always inspires & is the reason I have one of the best jobs in Silicon Valley. Fact. #eBay15

I got my boxer shorts caught in my fly on my first day of work at eBay and didn't realize for 4 hours… #eBay15.
/ August 30, 2010 0 COMMENTS

I got my boxer shorts caught in my fly on my first day of work at eBay and didn’t realize for 4 hours… #eBay15.

I bought the entire Miami Vice series as a Daily Deal for my Dad's Father's Day gift this year. $45 (instead of $199). Awesome! #eBay15
/ August 30, 2010 1 COMMENTS

I bought the entire Miami Vice series as a Daily Deal for my Dad’s Father’s Day gift this year. $45 (instead of $199). Awesome! #eBay15

eBay is celebrating 15 years this week. I thought we could tag our favorite stories with #ebay15 and highlight on Ink
/ August 30, 2010 6 COMMENTS

eBay is celebrating 15 years this week. I thought we could tag our favorite stories with #ebay15 and highlight on Ink

eBay Ink Weekly Roundup – Week of August 23 #InkRoundup
/ August 27, 2010 1 COMMENTS

PayPal’s vice president of global product strategy, Sam Shrauger, expects PayPayl to be arriving to gaming consoles in the near future. As devices that already support the web, gaming consoles will be able to easily support payments and other monetary transactions soon.

New! Automatic 5-star DSR for Free Shipping #ebaynews
/ August 26, 2010 11 COMMENTS

I’ve gotten some questions about whether sellers will now receive automatic, 5-star DSR’s for free shipping.
I’m pleased to tell you the answer is yes! And, this isn’t a test – effective Aug. 24, we began defaulting the shipping cost DSR to 5 stars when eBay can verify your buyer did not pay for shipping. Sellers have been asking for this, and we are excited to bring it to them before the holiday season. Free shipping attracts buyers, and this important new protection for sellers will ensure that DSR scores for shipping cost will not receive a score of less than 5 if buyers choose free shipping.

eBay Moving to Single Checkout Process by June 30, 2011 #ebaynews
/ August 24, 2010 4 COMMENTS

This morning, VP of Seller Experience Todd Lutwak announced that Third-Party Checkout (3PXO) will no longer be supported worldwide on eBay sites after June 30, 2011. While third parties will still be able to provide valuable pre and post transaction services, we are looking for a more consistent checkout to eliminate buyer confusion.

eBay Ink Weekly Roundup – Week of August 16 #InkRoundup
/ August 20, 2010 0 COMMENTS

A new group of e-commerce companies such as Groupon, Etsy and FreshDirect are proving that e-commerce is still going strong. With avid consumers, they are a strong bet for investors in the IPO market

Heading out of the office in a few hours. Back in a week. I'll miss everyone as usual and look forward to reporting from #eBayOL when I get…
/ August 19, 2010 0 COMMENTS

Heading out of the office in a few hours. Back in a week. I’ll miss everyone as usual and look forward to reporting from #eBayOL when I get back. Cheers! RBH

Online Consumers Beat the Heat; eBay Sees Trends in Search for Cooler Air
/ August 19, 2010 1 COMMENTS

An interesting post over on Hitwise Intelligence by Heather Dougherty earlier this month profiles how this Summer’s heat wave in the US has driven online sales of air conditioners. What I found most interesting was the eBay-focused data… eBay experienced increases in the Air Conditioner category during the same week ending July 10, 2010 with…