eBay Inc. announced earnings for Q4 and full year ended December 31, 2009. Fourth-quarter revenue was $2.4 billion, up 16% from the same period last year. This includes the $112 million in revenue from Skype during the period that we still fully owned it. The year-over-year increase was attributed primarily to “excellent growth in PayPal…

According to the fifth annual NRF Foundation/American Express Customers’ Choice survey, eBay is ranked #12 overall for customer service in 2009 (up 2 from #14 in 2008). The NRF Foundation/American Express 2009 Customer Service survey was designed to gauge consumer attitudes toward retailers’ customer service and to provide a listing of the top customer service…

eBay Inc. took first place in the Mobile Commerce Daily competition for the 2009 Mobile Retailer of the Year award. Mobile Commerce Daily indicated that “there were many worthy nominations, but after careful consideration, eBay did an outstanding job in its mobile efforts,” citing the high number of items bought via mobile on eBay this…

Every company can point to a handful of employees and truly call them experts in their field. The best of the best. I think Dennis Goedegebuure is one of those people at eBay. I’ve had the pleasure of working with Dennis on a few projects over the past two years and I’ve attended more than…

eBay indicated in a press release earlier today that the number of items bought via eBay mobile apps were triple last year’s holiday volume and that eBay buyers and sellers are generating more than half a billion dollars of transactions via mobile in 2009. Nearly 6 million people have eBay on their iPhone and eBay…

People never cease to amaze me. At a time that sees everyone tightening their budgets and thinner in the wallet, eBay buyers and sellers raised a record $50 million for U.S. and U.K. non-profit organizations in 2009 – a 17% jump since last year. Users have contributed an amazing $162 million to their favorite causes…

eBay released more figures today regarding transactions made on the online marketplace over the Black Friday / Cyber Monday shopping period. The number of transactions on Cyber Monday increased by approximately 35% over Black Friday with each day yielding more than 1 million transactions. Communities that made the most purchases on eBay

I wanted to share a couple of videos that ran today on CNBC. The first features eBay CEO, John Donahoe, discussing eBay’s take on Black Friday activity in the marketplace and PayPal‘s role in that. He also talks about m-commerce, and the early successes of the eBay Mobile application…

eBay has released a new “Deals” application available now for free from the iTunes app store. The new app provides a constant stream of the best deals across hundreds of millions of ebay.com listings and features simple navigation, customizable search features and PayPal integration that makes check-out fast and easy. The Deals app is the…