RBH Signing off from eBay Ink. Raising my glass with a hearty cheers!
/ May 23, 2012 11 COMMENTS

eBay Ink chief blogger, RBH, to lead social media at eBay’s StubHub

eBay Ink Wants You!
/ April 11, 2012 7 COMMENTS

Become a contributor to eBay Inc.’s corporate blog, eBay Ink.

Happy Birthday to us! eBay Ink turns 4 today
/ April 2, 2012 5 COMMENTS

eBay’s corporate blog, eBay Ink, celebrates its 4-year anniversary.

5 Minutes with… David Marcus, President of PayPal
/ March 29, 2012 6 COMMENTS

An exclusive conversation with the new President of PayPal, David Marcus.

eBay Inc. Reports Q1 2010 Earnings #eBayQ110 #eBayNews
/ April 21, 2010 0 COMMENTS

eBay Inc. announced financial results for its first quarter ending March 31, 2010. First-quarter revenue was $2.2 billion, up 9% year over year (or up 18% excluding Skype). The increase was attributed to a growth in the Payments and Marketplaces businesses, as well as a positive impact from foreign currency movements against the U.S. dollar….

eBay Ink Turns 2 Today. Thank YOU!!
/ April 2, 2010 6 COMMENTS

Two years ago, at 11:17am PT this morning, eBay Ink was officially “turned on.” Even though a lot has happened since then, I remember that morning very well. I had a sick feeling in my stomach when I woke up around 4:30 that morning. Was I really about to launch the corporate blog for eBay…

eBay Seller Release: Behind the Scenes
/ January 27, 2010 1 COMMENTS

All, I’m still answering specific questions through email and comments here on Ink but in the meantime, I wanted to share a little sneak peak into what is happening behind the scenes. In addition to our usual Customer Service call center and PR efforts around news like this, we have also established two dedicated Communications…

VIDEO: Andrew Chase talks from eBay Customer Service Center
/ January 26, 2010 0 COMMENTS

The following video was recorded earlier today at eBay’s Customer Service HQ in Salt Lake City, Utah. Andrew Chase (aka @ebay_andy) has joined me on past podcasts to help answer seller questions around previous announcements we’ve made in the marketplace. I find him an extremely knowledgeable and unsung hero for our community – similar to…

VIDEO Interview with Lynda Talgo regarding eBay Buyer Protection
/ January 26, 2010 5 COMMENTS

I was also able to spend some time with Lynda Talgo, Senior Director of Resolutions at eBay, to discuss the eBay Buyer Protection news coming out of today’s Seller Release in more detail. What follows is a 3-part, face-to-face with Lynda in the lobby of the Community building at San Jose HQ. Again, like the video conversation with Dinesh, I’ve embedded the questions right into the videos.

VIDEO Interview with Dinesh Lathi about eBay Seller Release
/ January 26, 2010 13 COMMENTS

I was able to spend some time with Dinesh Lathi, VP of Buyer and Seller Experience at eBay, to discuss the news coming out of today’s Seller Release (eBaySR) in more detail. I did my best to anticipate some of the more challenging questions that may be on Ink reader’s minds and posed them to Dinesh (I realize you’ll have a ton more… and I’m happy to ask those too). What follows is a 7-part, comprehensive sit-down discussion with Dinesh in the lobby of the Community building at San Jose HQ. I’ve embedded the questions right into the videos.