I started this feature a few weeks ago and I love how honest and open folks are being with it. I want to really get as many employees as possible – regardless of department or geography. Today, I’m sharing 5 Minutes with… Roberto “Bobby” Garcia. Bobby works in the eBay Cafe and my wife knows…

One of the biggest topics of conversation to come out of this week’s Spring announcement regarding the eBay Marketplace was the changes to the resolution process. Yesterday, I shared an interview with Todd Lutwak and focused more on the Smart FAQs and package tracking. Today, I’m sharing a conversation with Chad O’Meara, VP of eBay…