eBay Plants "Garden" & Opens It Up To All. Meet the team behind it…
/ February 9, 2010 9 COMMENTS

eBay has launched a new initiative to help “sow the seeds of innovation” with community input on new products and features before they go live on the site. The “Garden by eBay” is a new area on eBay.com that allows community members to try out new products and features and give the team working on the initiative feedback on suggested improvements and changes. The experimental space was designed to encourage eBay users to contribute to the growth of initial concepts to fully “grown,” ready-to-launch products and features.

Registration now open for eBay: On Location Events
/ February 8, 2010 9 COMMENTS

eBay today announced the dates and locations for its new program, eBay: On Location — a series of events aimed at helping eBay sellers accelerate their businesses on the platform.

eBay: On Location, which kicks off March 19-20 in Atlanta, will bring small-business and part-time eBay sellers together to network and gain practical knowledge about building and growing their businesses on eBay.

VIDEO Interview with Lynda Talgo regarding eBay Buyer Protection
/ January 26, 2010 5 COMMENTS

I was also able to spend some time with Lynda Talgo, Senior Director of Resolutions at eBay, to discuss the eBay Buyer Protection news coming out of today’s Seller Release in more detail. What follows is a 3-part, face-to-face with Lynda in the lobby of the Community building at San Jose HQ. Again, like the video conversation with Dinesh, I’ve embedded the questions right into the videos.

VIDEO Interview with Dinesh Lathi about eBay Seller Release
/ January 26, 2010 13 COMMENTS

I was able to spend some time with Dinesh Lathi, VP of Buyer and Seller Experience at eBay, to discuss the news coming out of today’s Seller Release (eBaySR) in more detail. I did my best to anticipate some of the more challenging questions that may be on Ink reader’s minds and posed them to Dinesh (I realize you’ll have a ton more… and I’m happy to ask those too). What follows is a 7-part, comprehensive sit-down discussion with Dinesh in the lobby of the Community building at San Jose HQ. I’ve embedded the questions right into the videos.

eBay Inc Reports Q4 2009 Earnings
/ January 20, 2010 0 COMMENTS

eBay Inc. announced earnings for Q4 and full year ended December 31, 2009. Fourth-quarter revenue was $2.4 billion, up 16% from the same period last year. This includes the $112 million in revenue from Skype during the period that we still fully owned it. The year-over-year increase was attributed primarily to “excellent growth in PayPal…

CNBC Cyber Monday video interviews with eBay CEO and PayPal president
/ November 30, 2009 2 COMMENTS

I wanted to share a couple of videos that ran today on CNBC. The first features eBay CEO, John Donahoe, discussing eBay’s take on Black Friday activity in the marketplace and PayPal‘s role in that. He also talks about m-commerce, and the early successes of the eBay Mobile application…

eBay Launches new “Deals” iPhone app; Adds social networking integration to existing eBay Mobile app
/ November 24, 2009 2 COMMENTS

eBay has released a new “Deals” application available now for free from the iTunes app store. The new app provides a constant stream of the best deals across hundreds of millions of ebay.com listings and features simple navigation, customizable search features and PayPal integration that makes check-out fast and easy. The Deals app is the…

UPDATED: eBay Restores Search Functionality
/ November 21, 2009 45 COMMENTS

First of all, my personal apologies that I’m only just getting something up now. Inexcusable and I assure you it won’t happen again. This official statement was made by eBay Inc. this evening: SAN JOSE — Saturday, Nov 21, 7 p.m. PST — eBay expects full search functionality to be restored to eBay.com on Sunday…

eBay’s Privacy Rules approved by EU Members States
/ November 10, 2009 1 COMMENTS

While I was attending the PayPal X conference in SF last week, eBay enjoyed a fairly significant achievement over in Europe. Specifically, 14 EU data protection authorities approved eBay’s privacy standards and procedures. In a nutshell, as of last Thursday, Luxembourg’s National Data Protection Commission (CNPD) has formally approved eBay’s binding corporate rules (BCRs) for…

PayPal X Innovate 2009: Q&A VIDEO
/ November 3, 2009 0 COMMENTS

The following video was taken during the media Q&A session at PayPal X Innovate 2009. President of PayPal, Scott Thompson, addresses the timing of this week’s news, what it means for the future and how mobility plays into the grand scheme of things. Cheers, RBH